Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

Maryland PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, Maryland PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, Maryland PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | Maryland PIRG | Consumer Protection

Statement: Maryland Economic Matters Committee Votes “No” on Right to Repair

It's getting harder and more expensive for people across Maryland to fix our products. We are very disappointed the House Economic Matters Committee decided not to expand access to repair for Maryland consumers. 

> Keep Reading
Report | Maryland PIRG Foundation | Consumer Protection

Deere in the Headlights

Modern farm equipment runs on software. But when manufacturers restrict access to the software tools needed to repair broken tractors, farmers are left out in the cold. They are forced to rely on dealerships to fix their equipment, which can lead to lengthy delays and inflated repair bills. With fields to be plowed, planted and harvested, farmers don’t have the time to wait for a dealer. They need to be able to fix their own stuff.

> Keep Reading
News Release | Maryland PIRG | Consumer Protection

Lack of repair options for Maryland farmers has Deere in the Headlights

Modern farm equipment, just like most modern technology, runs on software. But when manufacturers restrict access to the software tools needed to repair broken tractors, farmers are forced to rely on dealerships. That can lead to lengthy delays and inflated repair bills. With fields to be plowed, planted and harvested, farmers don’t have the time to wait for a dealer. They need to be able to fix their own stuff.

> Keep Reading
News Release | Maryland PIRG | Consumer Protection

Advisory: Lack of repair options for Maryland farmers has Deere in the Headlights

 Maryland PIRG, one of the leaders of the “Right to Repair” movement, is hosting a webinar on Feb. 18 to unveil its new report, Deere in the Headlights, and talk about how farmers’ livelihoods are impacted by how difficult it is to repair John Deere tractors. State legislators will talk about efforts in Annapolis to address the problem.

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Blog Post | Consumer Protection

How Do Dating Apps Use My Data? A Video Explainer | R.J. Cross

If you've ever used a dating app, your data has likely been collected and shared across the Internet. How do dating - and other types of apps - use your data? Advocate R.J. Cross explains. 

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News Release | U.S. PIRG Education Fund | Consumer Protection

Heartburn medication recalls continue due to carcinogen concerns

The U.S. Food and Drug Administration (FDA) has confirmed today that the drug manufacturers Dr. Reddy’s and Perrigo have initiated a voluntary recall of all of their generic versions of Zantac (ranitidine) -- commonly used to treat heartburn -- due to carcinogen contamination.

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection

Proposed rule would remove unsafe, inclined infant sleepers from market

Despite more than 50 infant deaths from inclined sleepers, including the Fisher-Price Rock ‘n Play and the Kids II Rocking Sleeper, many versions of this type of product remain for sale and in homes. The U.S. Consumer Product Safety Commission (CPSC) is proposing a new rule that would virtually end the sale of inclined sleepers. 

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection

Investigation finds 1 in 9 used cars for sale at AutoNation have unrepaired safety recalls

AutoNation, America’s largest auto retailer, is selling used vehicles with unrepaired safety recalls including explosive Takata airbags, faulty GM ignition switches and defects with no fix available.

> Keep Reading
News Release | U.S. PIRG Education Fund | Public Health, Consumer Protection

New analysis uncovers unsafe blood pressure medication distributed in US

A new analysis of publicly available information from the FDA by U.S. Public Interest Research Group Education Fund finds only 26 percent of a class of recalled blood pressure medications have been assessed for carcinogen contamiantion -- and the majority had some lots with higher levels than the FDA considers safe.

> Keep Reading
News Release | U.S. PIRG | Consumer Tips, Consumer Protection

Largest bank hack ever, of Capital One, exposes 100 million to identity theft

Everyone should assume that their social security number has been exposed between this breach and breaches of other major companies’ databases, such as Equifax’s. With that in mind, U.S. PIRG recommends all Americans should use their right by law to freeze their credit reports for free

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Report | Maryland PIRG | Consumer Protection

New Study: Chemical Insecurity

Across the United States, thousands of industrial facilities use and store hazardous chemicals in large quantities that pose major risks to their neighbors.  More than 100 of these facilities would each put at least one million people at risk of injury or death in the event of a chemical release.

> Keep Reading
Report | Safer Chemicals, Healthy Families | Consumer Protection

The Health Case for Reforming the Toxic Substance Control Act

There is growing agreement across the political spectrum that the Toxic Substances Control Act (TSCA) of 1976 does not adequately protect Americans from toxic chemicals.

> Keep Reading
Report | Maryland PIRG Foundation | Consumer Protection

Trouble in Toyland

By passing the landmark Consumer Product Safety Improvement Act (CPSIA) in August 2008, Congress not only expanded the agency’s budget, it also gave the CPSC more tools to hold corporate wrongdoers accountable and speed recalls, moved toward banning toxic lead and phthalates except in trace amounts, and greatly improved import surveillance.

The recall of 45 million toys and other children’s products in 2007 and continued recalls in 2008 reminded Americans that no government agency tests toys before they are put on the shelves.

> Keep Reading

Toxic Baby Furniture

Furnishings containing formaldehyde – a toxic chemical linked with allergies, asthma, and cancer – can contaminate indoor air within Maryland homes. Babies and young children are particularly vulnerable to harm.

> Keep Reading
Report | Maryland PIRG Foundation | Consumer Protection

Mixed Signals

One year from now 22 million Americans who rely on free over-the-air analog broadcasting will be at risk of losing access to TV. On February 17, 2009, analog televisions that receive over-the-air signals will go dark, unless they are retrofitted with digital converter boxes.

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Blog Post | Public Health, Antibiotics, Consumer Protection

We have a lot to celebrate | Emily Scarr

This week marks the end of Maryland’s legislative session – and we have a lot to celebrate!

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Blog Post | Consumer Protection

Will the Maryland Senate restore internet privacy protections? | Emily Scarr

As you may have heard, Congress recently rolled back consumer privacy protections for internet activity. With less than a week left in the legislative session, the Maryland Senate is considering a bill, SB1200, to restore those protections and protect Marylander consumers.

> Keep Reading
Blog Post | Consumer Protection

Testimony on HB1270 to stop predatory lending | Emily Scarr

We strongly support HB1270 as an essential measure to stop predatory lenders from harming our state’s citizens by closing a loophole the lenders are using to bypass our usury cap.

> Keep Reading
Blog Post | Consumer Protection

CFPB Is On The Job Protecting Consumers | Ed Mierzwinski

While powerful special interests, Senators, the Chairman of the House Financial Services Committee and the White House call for dismantling the CFPB, firing its excellent director, or worse, CFPB continues to be an agency that is on the job, conducting business as usual to protect consumers. Its latest "Monthly Complaint Snapshot" is an open window into the many reasons we need a strong CFPB.

> Keep Reading
Blog Post | Consumer Protection

Testimony on HB212/SB270 Concerning Free Security Freezes for Victims of Data Breaches | Emily Scarr

Maryland PIRG is pleased to support HB212/SB270 to provide victims of security breaches with free access to credit report security freezes.

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Blog Post

U.S. PIRG submitted a public comment letter supporting the Securities and Exchange Commission’s proposed climate disclosures rule and made recommendations to strengthen it.

News Release | U.S. PIRG

The U.S. Securities and Exchange Commission (SEC) unveiled two proposals Wednesday designed to improve the accuracy and transparency of the composition and marketing of mutual funds that sellers claim are responsible when it comes to environmental, social and governance issues.

News Release | U.S. PIRG

Our statement on Vice President Kamala Harris' announced reforms to reduce the impact of medical debt on Americans’ finances.

Consumer Protection

GM heeds consumer groups' advocacy, commits to not sell used cars with safety issues

We commend General Motors for its new commitment not to sell used vehicles with unrepaired safety recall defects on its soon-to-be-launched used car platform, CarBravo.

 

Consumer Protection

Farmers want to fix their stuff. Tractor dealer consolidation is getting in the way.

John Deere, which controls 53% of the country’s large tractor market, has consolidated a huge percentage of its dealership locations into large chains — leading to costly repair bills for farmers and delays that can put their crops at risk.

 

Consumer Protection

Not First Class

Our report highlights how flier complaints have soared as airlines cancel flights, deny refunds, and ruin plans. Find out which airlines have the most complaints and what you can do.

 

Consumer Protection

Auto Loan Complaints Rise

A review of complaints to the Consumer Financial Protection Bureau’s (CFPB) Consumer Complaint Database reveals a sharp spike in consumer complaints about auto purchasing, leasing and finance since the beginning of the pandemic.

 
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