Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

Maryland PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, Maryland PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, Maryland PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection

Why is Experian/T-Mobile Giving 15 Million Experian Breach Victims Credit Monitoring, Since Only the Credit Freeze Stops Identity Theft | Emily Scarr

How can all of the 200 million consumers with Experian credit reports trust that Experian is really protecting them?

> Keep Reading
News Release | Maryland PIRG | Consumer Protection

Maryland PIRG Demands Real Penalties for Volkswagen and Full Rebates for Customers

“VW once was a company that brought us iconic cars like the Beetle and the flower-powered microbus, but now VW is just a big cheater,” said Maryland PIRG Director Emly Scarr. “VW CEO Martin Winterkorn resigned today while claiming he committed “no wrongdoing” but VW stills needs to pay full penalties under law and grant full rebates to the customers it deceived into buying pollution-spewing cars that led to massive, undeserved profits.”

> Keep Reading
Blog Post | Consumer Protection

House holds stacked hearing to attack retirement savings rule proposal | Ed Mierzwinski

The House Financial Services Committee is holding a typically stacked hearing -- one consumer-side witness against four Wall Street-backed lobbyists  -- to attack the important retirement savings rule proposed by the Department of Labor. The rule simply requires retirement advisors to put the customer's needs  -- not their own compensation -- first.

> Keep Reading
Blog Post | Consumer Protection

Court Reinstates Case Against Bank That Aided Senior Citizen Fraud | Ed Mierzwinski

This week, the 3rd Circuit, U.S. Court of Appeals overturned a lower court decision that had denied class action status to victims of a scheme targeting senior citizens who were suing Zions Bank and its payment processor affiliates for aiding the fraudsters. U.S. regulators led by the Department of Justice have been fighting this and similar schemes, yet powerful special interests have managed to create a false narrative in Washington, DC that has been picked up by opponents of consumer protection laws. They falsely claim that the government's target is "legitimate" payday lenders and gun dealers. Wrong, the target is financial crimes against consumers, many consumers.

> Keep Reading
News Release | Maryland PIRG | Consumer Protection, Safe Energy

Maryland PIRG Applauds DC PSC for Rejecting Exelon Pepco Merger

We are thrilled that the D.C. Public Service Commission voted to reject the merger between Chicago-based nuclear power giant Exelon Corp. and Pepco Holdings Inc. Today they stood up for D.C. ratepayers and rejected the anti-consumer merger, in so doing they also helped ratepayer in MD, NJ, DE and VA.

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News Release | Consumer Protection

Students overwhelmingly support fair campus credit card marketing principles

Students overwhelmingly support limits on campus credit card marketing,  according to the results of a nationwide USPIRG survey of over 1500 students at 40 colleges in 14 states including the University of Maryland College Park.

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News Release | Consumer Protection

Retailers Misleading Consumers on the Digital TV Transition

In one year, 22 million Americans who rely on free over-the-air analog broadcasting – including many elderly and other vulnerable populations – will be at risk of losing access to TV, which for many is a primary source of news and emergency information as well as entertainment.

> Keep Reading
News Release | Consumer Protection

Baby Bottles Leach Toxic Chemical

Dozens of state and national environmental health organizations in the U.S. and Canada are calling for an immediate moratorium on the use of bisphenol A (BPA) in baby bottles and other food and beverage containers, based on the results of a new study that demonstrates the toxic chemical BPA leaches from popular plastic baby bottles when heated.

> Keep Reading
News Release | Consumer Protection

Protection from Identity Theft

When the ball drops on Dec 31st, Maryland consumers will gain a new tool to stop identity theft. Thanks to a new state law, Marylanders will have the ability to place a security freeze on their credit reports to block thieves from opening fraudulent new credit accounts in the victim’s name.

> Keep Reading
News Release | Consumer Protection

Activists Pressure Towson Target to Phase-Out Toxic PVC

While Target shareholders attended the company’s annual meeting in Cleveland, Ohio, today Maryland PIRG and concerned Maryland customers protested at their local Target store, urging the company to phase out PVC products and packaging.

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News Release | U.S. PIRG Education Fund

Fisher-Price recalled 4.7 million Rock n’Play baby sleepers on Friday. U.S. PIRG Consumer Watchdog Adam Garber issued a response: "“While we’re pleased that Fisher-Price is finally recalling these dangerous sleepers, 30 deaths in 10 years is 30 deaths too many and 10 years too late."

Blog Post

As the Maryland General Assembly wraps up their 2019 session we’re reflecting on the past 90 days, celebrating successes and highlighting disappointments.

News Release

Read U.S. PIRG's statement on Wells Fargo eliminating some fees for student on debit cards.

News Release | U.S. PIRG Education Fund

Just seven weeks after Tyson Foods recalled chicken nuggets that could contain rubber, the poultry giant is recalling chicken strips that might contain metal. 

News Release | U.S. PIRG Education Fund

Newly-revealed details by the New York Times about of the crash of two Boeing 737 Max 8 planes may stun even the most hardened observer. The planes lacked a safety feature that may have warned pilots about problems because it was not required and Boeing charged airlines extra to include it. Adam Garber, U.S. PIRG Education Fund Consumer Watchdog issued the following statement.

Consumer Protection | U.S. PIRG

Campus debit cards cost students over $24 million in fees

Report shows how campus debit cards — along with how they are marketed — are putting students' financial well-being at risk across the country.

 

Consumer Protection | U.S. PIRG

The real price of medications

The results of our investigation of variations in prescription drug prices may surprise you.

 

Consumer Protection | U.S. PIRG

Driving into debt

The hidden costs of risky auto loans to consumers and our communities

 

Consumer Protection

Congressional investigation concludes that Equifax breach was entirely preventable

The worst data breach in history could have been prevented with some basic security measures.

 
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