Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

Maryland PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, Maryland PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, Maryland PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | U.S. PIRG | Consumer Protection

Over 7,000 Comments Submitted to Department of Labor

Every year, over $17 billion is lost from retirement savings to fees and charges, according to the Council of Economic Advisors. Today, we submitted over 7,000 PIRG member comments urging the U.S. Department of Labor to finalize a strong rule requiring retirement advisors to put the interests of their customers first. We also submitted a detailed expert comment of our own in the important "conflicted advice" rulemaking.

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News Release | US PIRG Education Fund | Consumer Protection

Top 10 List: How the CFPB Works for Consumers

The Consumer Financial Protection Bureau (CFPB) turns 4 on July 21st. To celebrate and increase public awareness of the agency, U.S. PIRG Education Fund released a new webpage, “Meet the CFPB: Just Ten of the Ways It Works for You.

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Blog Post | Consumer Protection

The CFPB is 4 years old and has a lot to show for it! | Ed Mierzwinski

Tuesday, July 21, marks four years to the day since the Consumer Financial Protection Bureau opened its doors to protect consumers and make financial markets work. We've summarized some of the ways CFPB works for you on a new web page.

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Blog Post | Consumer Protection

How the CFPB’s Data Keeps Getting Better and Better | Mike Litt

As the CFPB turns 4 years old on July 21, here is some information on how it works for you and how we at PIRG use its data to produce reports, such as our new report on mortgage complaints to the CFPB. We've also got some photos from the Americans for Financial Reform "CFPB at 4" event.

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News Release | Maryland PIRG Foundation | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

BALTIMORE –Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report by the Maryland PIRG Foundation. The report also found that Bank of America was the most complained about company in Maryland for mortgage problems. 

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News Release | Consumer Protection

Activists Pressure Towson Target to Phase-Out Toxic PVC

While Target shareholders attended the company’s annual meeting in Cleveland, Ohio, today Maryland PIRG and concerned Maryland customers protested at their local Target store, urging the company to phase out PVC products and packaging.

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News Release | Consumer Protection

Toxic Pollution in Baltimore Linked with Health Hazards

Exposure to dangerous toxic pollution from industrial facilities threatens communities in Baltimore and across the country, according to a new report released today by Maryland PIRG.

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News Release | Consumer Protection

Smoke-Free Builds Momentum

Maryland PIRG announced today that it has joined Smoke Free Maryland, the state’s largest coalition working to improve public health by banning smoking in all workplaces including restaurants and bars. Maryland PIRG is the state’s leading public interest advocacy group, with over 12,000 members throughout Maryland.

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News Release | Maryland PIRG Foundation

The amount of money Americans owe on their cars is now at an all-time high -- up 75 percent since the end of 2009. Americans’ rising indebtedness for cars raises concerns about the financial future of millions of households as lenders extend credit to more and more Americans without the ability to repay, according to a new Maryland PIRG report[1] .

Report | Maryland PIRG Foundation

In much of America, access to a car is all but required to hold a job or lead a full and vibrant life. Generations of car-centric transportation policies — including lavish spending on roads, sprawl-inducing land use policies and meager support for other modes of transportation — have left millions of Americans fully dependent on cars for daily living.

Blog Post

Unsafe food recalls in the U.S. are trending the wrong way. From 2013 to 2017, they rose 10 percent overall, and a whopping 83 percent for the most hazardous meat and poultry recalls.

News Release | Maryland PIRG Foundation

Baltimore: From E. coli-infected romaine lettuce to Salmonella-tainted beef, contaminated foods lead to illnesses that sicken as many as 1 in 6 Americans annually. In 2018, this epidemic helped spur major recalls, which caused stores and restaurants to toss millions of pounds of meat and produce.  Maryland PIRG Foundation’s new report How Safe is Our Food?, released today, reveals how fundamental flaws in our current food safety system have led to a jump in these recalls since 2013.

Report | Maryland PIRG Foundation

While our food safety system has improved significantly over the last 100 years, when toxics, fake foodstuffs and bacteria regularly infiltrated the supply, it is clear there is more work to do. A modern society relies on ensuring that the daily act of eating does not undermine the health of the population. 

Consumer Protection

Congressional investigation concludes that Equifax breach was entirely preventable

The worst data breach in history could have been prevented with some basic security measures.

 

Consumer Protection

Watch out for unsafe toys

Maryland PIRG's “Trouble in Toyland” report found boron in slime, choking hazards without the proper warning labels, “connected” toys that pose a privacy risk and more.

 
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