Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

Maryland PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, Maryland PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, Maryland PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection

1 Year After Equifax Data Breach, Here's Everything You Need To Know

One year after announcing the biggest data breach in history, Equifax still hasn’t been held accountable or provided the information and tools consumers need to protect themselves. Since Equifax won’t help protect consumers, Maryland PIRG is stepping in.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

U.S. PIRG response to reports of Facebook security breach

Facebook announced today that earlier this week, "attackers exploited a vulnerability in Facebook’s code that impacted “View As”, a feature that lets people see what their own profile looks like to someone else. This allowed them to steal Facebook access tokens which they could then use to take over people’s accounts."

> Keep Reading
News Release | Maryland PIRG Foundation | Consumer Protection

Maryland PIRG Recommends Credit Freezes, Now Free for All By Law

A new federal law  will eliminate fees for credit freezes and thaws in Maryland and across the country at the three nationwide credit bureaus on Friday, September 21st. The consumer advocacy group Maryland PIRG recommends getting credit freezes, not the similar locks offered by the bureaus, to prevent new account identity theft. 

> Keep Reading
Blog Post | Consumer Protection

On Equifax: One year later | Emily Scarr

Ultimately, we are not the customers of Equifax or the other credit bureaus. We are their product.

> Keep Reading
News Release | Maryland PIRG Foundation | Consumer Protection

How to Protect Consumers 1 Year After Equifax Breach

A year ago, Equifax announced that hackers had breached its system and accessed the data of nearly 150 million U.S. consumers.

> Keep Reading

Pages

MarylandPIRG Statement on Utilities’ Proposed Investment in Electric Vehicle Charging Infrastructure

Utility companies in Maryland are proposing to spend $104 million to support a statewide network of electric vehicle charging stations. The program is intended to build out a network of 24,000 residential, workplace and public charging stations, constituting the nation’s largest except for California’s. Utility customers would be asked to pay 25 cents to 42 cents more a month to support the program, currently a proposal pending before the state’s Public Service Commission.

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection

32nd Annual “Trouble in Toyland” Survey Finds Dangerous Toys on Store Shelves

Stores nationwide are still offering dangerous and toxic toys this holiday season and, in some cases, ignoring explicit government safety regulations in the process, according to U.S. Public Interest Research Group (PIRG) Education Fund’s 32nd annual Trouble in Toyland report. The survey of potentially hazardous toys found that, despite recent progress, consumers must still be wary when shopping for children’s gifts.

 

 

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection

Target Removes Lead-Laden Fidget Spinner From Website, But Still Available For Sale In-Store

Since late yesterday afternoon, Target appears to have made the 33,000 ppm-lead containing Fidget Wild Premium Spinner Brass unavailable for sale on its website. U.S. PIRG Education Fund staff went to a Target store today and found the Fidget Wild Premium Spinner Brass was still available for sale in-store, despite the website saying it was unavailable there. Also yesterday, one of the CPSC’s Commissioners, Elliot F. Kaye, re-stated his opposition to the CPSC’s guidance and the acting chairman's statement when he tweeted, “Seems obvious fidget spinners are toys and should comply with all applicable federal safety standards.”

> Keep Reading
News Release | Consumer Protection

U.S. PIRG CONSUMER ADVOCATE MIKE LITT TESTIFIES AT CONGRESSIONAL HEARING ON EQUIFAX

Our Consumer Advocate, Mike Litt, was invited by Congresswoman Maxine Waters, Ranking Member of the House Financial Services Committee, to testify this week at a Congressional hearing on the Equifax data breach. This was a continuation of the committee's previously held hearing on October 5th entitled "Examining the Equifax Data Breach."

> Keep Reading

California’s new drug price law is a win for consumers nationwide

Today, California Governor Jerry Brown signed Senate Bill 17 into law, a groundbreaking measure to increase transparency and accountability for the prescription drug industry. We celebrate the new law—passed with support and hard work from CALPIRG—as a landmark victory for consumers, not just in California, but nationwide.

> Keep Reading

Pages

Report | Maryland PIRG Foundation | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

> Keep Reading

Letter: Protecting the FTC from Special Interest Attacks

While much of our work has been in defense of the Consumer Financial Protection Bureau (CFPB), we also support the efforts of the over-100 year old Federal Trade Commission.

> Keep Reading
Report | Maryland PIRG Foundation | Public Health, Consumer Protection

2015: Potentially Hazardous Toy List

This year's list of potentially dangerous toys.

> Keep Reading
Report | Maryland PIRG Foundation | Consumer Protection

Why You Should Get Security Freezes Before Your Information is Stolen

A never ending stream of news reports about data breaches – including T-Mobile, Target Corporation, the IRS, numerous Blue Cross Blue Shield and other health plans, the University of Maryland, and the U.S. Office of Personnel Management (OPM) - is a constant reminder that we're at risk of a data breach and therefore, identity theft.

> Keep Reading
Report | Maryland PIRG Foundation | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

> Keep Reading

Pages

Blog Post | Public Health, Antibiotics, Consumer Protection

We have a lot to celebrate | Emily Scarr

This week marks the end of Maryland’s legislative session – and we have a lot to celebrate!

> Keep Reading
Blog Post | Consumer Protection

Will the Maryland Senate restore internet privacy protections? | Emily Scarr

As you may have heard, Congress recently rolled back consumer privacy protections for internet activity. With less than a week left in the legislative session, the Maryland Senate is considering a bill, SB1200, to restore those protections and protect Marylander consumers.

> Keep Reading
Blog Post | Consumer Protection

Testimony on HB1270 to stop predatory lending | Emily Scarr

We strongly support HB1270 as an essential measure to stop predatory lenders from harming our state’s citizens by closing a loophole the lenders are using to bypass our usury cap.

> Keep Reading
Blog Post | Consumer Protection

CFPB Is On The Job Protecting Consumers | Ed Mierzwinski

While powerful special interests, Senators, the Chairman of the House Financial Services Committee and the White House call for dismantling the CFPB, firing its excellent director, or worse, CFPB continues to be an agency that is on the job, conducting business as usual to protect consumers. Its latest "Monthly Complaint Snapshot" is an open window into the many reasons we need a strong CFPB.

> Keep Reading
Blog Post | Consumer Protection

Testimony on HB212/SB270 Concerning Free Security Freezes for Victims of Data Breaches | Emily Scarr

Maryland PIRG is pleased to support HB212/SB270 to provide victims of security breaches with free access to credit report security freezes.

> Keep Reading

Pages

News Release | Maryland PIRG Foundation

The amount of money Americans owe on their cars is now at an all-time high -- up 75 percent since the end of 2009. Americans’ rising indebtedness for cars raises concerns about the financial future of millions of households as lenders extend credit to more and more Americans without the ability to repay, according to a new Maryland PIRG report[1] .

Report | Maryland PIRG Foundation

In much of America, access to a car is all but required to hold a job or lead a full and vibrant life. Generations of car-centric transportation policies — including lavish spending on roads, sprawl-inducing land use policies and meager support for other modes of transportation — have left millions of Americans fully dependent on cars for daily living.

Blog Post

Unsafe food recalls in the U.S. are trending the wrong way. From 2013 to 2017, they rose 10 percent overall, and a whopping 83 percent for the most hazardous meat and poultry recalls.

News Release | Maryland PIRG Foundation

Baltimore: From E. coli-infected romaine lettuce to Salmonella-tainted beef, contaminated foods lead to illnesses that sicken as many as 1 in 6 Americans annually. In 2018, this epidemic helped spur major recalls, which caused stores and restaurants to toss millions of pounds of meat and produce.  Maryland PIRG Foundation’s new report How Safe is Our Food?, released today, reveals how fundamental flaws in our current food safety system have led to a jump in these recalls since 2013.

Report | Maryland PIRG Foundation

While our food safety system has improved significantly over the last 100 years, when toxics, fake foodstuffs and bacteria regularly infiltrated the supply, it is clear there is more work to do. A modern society relies on ensuring that the daily act of eating does not undermine the health of the population. 

Consumer Protection

Congressional investigation concludes that Equifax breach was entirely preventable

The worst data breach in history could have been prevented with some basic security measures.

 

Consumer Protection

Watch out for unsafe toys

Maryland PIRG's “Trouble in Toyland” report found boron in slime, choking hazards without the proper warning labels, “connected” toys that pose a privacy risk and more.

 
View AllRSS Feed

Consumer Alerts

Join our network and stay up to date on our campaigns, get important consumer updates, and take action on critical issues.
Optional Member Code

Support us

Your donation supports Maryland PIRG's work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.