Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

Maryland PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, Maryland PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, Maryland PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | U.S. PIRG | Consumer Protection

U.S. PIRG applauds Biden Administration’s actions on medical debt

Our statement on Vice President Kamala Harris' announced reforms to reduce the impact of medical debt on Americans’ finances.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection, Financial Reform

STATEMENT: U.S. PIRG applauds SEC’s climate disclosure rule

Our statement on the Securities and Exchange Commission's newly proposed rule that would require publicly traded companies to improve and standardize the information they disclose about their greenhouse gas emissions.

> Keep Reading
News Release | Maryland PIRG Foundation | Consumer Protection

‘Hog-tied’ and fed up: New report shows dealership consolidation makes farmers’ lives harder

Today, Maryland PIRG Foundation released a report highlighting the increased consolidation of farm equipment dealerships, reducing the options that farmers have for repair. 

> Keep Reading

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News Release | U.S. PIRG | Consumer Protection

U.S. PIRG applauds Biden Administration’s actions on medical debt

Our statement on Vice President Kamala Harris' announced reforms to reduce the impact of medical debt on Americans’ finances.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection, Financial Reform

STATEMENT: U.S. PIRG applauds SEC’s climate disclosure rule

Our statement on the Securities and Exchange Commission's newly proposed rule that would require publicly traded companies to improve and standardize the information they disclose about their greenhouse gas emissions.

> Keep Reading
News Release | Maryland PIRG Foundation | Consumer Protection

‘Hog-tied’ and fed up: New report shows dealership consolidation makes farmers’ lives harder

Today, Maryland PIRG Foundation released a report highlighting the increased consolidation of farm equipment dealerships, reducing the options that farmers have for repair. 

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Predatory Loans for Puppies Must be Stopped, Say Consumer and Animal Welfare Advocates

In advance of National Love Your Pet Day on February 20, U.S. PIRG and other members of the Stop the Debt Trap coalition are teaming up with animal welfare advocates to launch a campaign to stop TAB Bank from making predatory puppy loans, many of which go to buy puppies from puppy mills.

> Keep Reading
News Release | Maryland PIRG | Consumer Protection

Repair restrictions come home to roost: Report shows farmers want to fix their own tractors

Sen. Jon Tester (Montana) introduced the Agricultural Right to Repair Act in the U.S. Senate on Tuesday, providing the latest opportunity for farmers to win their Right to Repair.

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Convincing retailers to remove toxic chemicals from products

Maryland PIRG joined groups across the country to call on major retailers to address toxic chemicals in their supply chain. Thanks to our work, both Macy’s and Ashley Furniture announced they would stop using toxic flame retardants in their furniture. We also convinced Lowe’s and Home Depot to phase out phthalates from their flooring. 

> Keep Reading

30 years of toy safety

For the past thirty years, our sister organization U.S. PIRG Education Fund has taken a close look at the safety of toys sold in stores. Their reports have led to more than 150 regulatory actions. In November 2015, they released our 30th annual Trouble in Toyland report.

> Keep Reading

Reining in Wall Street

On July 15, the U.S. Senate passed the Wall Street Reform and Consumer Protection Act by a count of 60 to 39.

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BPA Ban

In 2010, Maryland became the 4th state in the nation to phase out the toxic chemcial CPA from baby bottles and sippy cups.

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Ending Credit card abuses

Many abusive credit card practices, such as repeated over-the-limit fees and universal default are outlawed thanks to a 2010 federal law backed by Maryland PIRG.

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Report | Maryland PIRG Foundation | Consumer Protection

GETTING OFF THE HOOK OF A PREDATORY TOW

U.S. PIRG Education Fund identified 14 common-sense towing protections that should be available to consumers in every state, and researched which states offer those safeguards. These protections range from who is responsible for damages caused by careless towing to whether you are guaranteed the option to pay by credit card. 

> Keep Reading
Report | Maryland PIRG Foundation | Consumer Protection

Deere in the Headlights

Modern farm equipment runs on software. But when manufacturers restrict access to the software tools needed to repair broken tractors, farmers are left out in the cold. They are forced to rely on dealerships to fix their equipment, which can lead to lengthy delays and inflated repair bills. With fields to be plowed, planted and harvested, farmers don’t have the time to wait for a dealer. They need to be able to fix their own stuff.

> Keep Reading
Report | Maryland PIRG Foundation and U.S. PIRG Education Fund | COVID-19, Consumer Protection, Solid Waste

HOSPITAL REPAIR RESTRICTIONS

COVID-19 is putting incredible stress on the U.S. medical system, including the work of hospital biomedical repair technicians, known as biomeds or BMETs. These technicians are essential; hospitals need working equipment to diagnose and treat patients. But in some cases, manufacturers restrict access to what biomeds need.

> Keep Reading
Report | U.S. PIRG Education Fund and Consumers for Auto Reliability And Safety (CARS) Foundation | Consumer Protection

Unsafe used cars for sale

AutoNation, which bills itself as “America’s Largest Auto Retailer,” is selling recalled used vehicles that contain dangerous safety defects. In a survey of over 2,400 used vehicles for sale at 28 AutoNation locations, 1 in 9 were found to have unrepaired safety recalls.

> Keep Reading
Report | Maryland PIRG Foundation | Consumer Protection, Transportation

Driving Into Debt

In much of America, access to a car is all but required to hold a job or lead a full and vibrant life. Generations of car-centric transportation policies — including lavish spending on roads, sprawl-inducing land use policies and meager support for other modes of transportation — have left millions of Americans fully dependent on cars for daily living.

> Keep Reading

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Blog Post | Consumer Protection

In the wake of the Capital One data breach, Ed Mierzwinski and Adam Garber explain how to protect your credit

Were you affected by the Capital One breach, one of the largest thefts of data from any bank to date?

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Blog Post | Consumer Protection

State PIRGs go to Washington for Consumer Lobby Day

Members of Congress hear repeatedly from lobbyists for corporate special interests in their offices and at fundraisers. How can consumer advocates balance the scales?

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Blog Post | Consumer Protection

Congressional testimony underscores how predatory auto loans are driving Americans into debt

In most of the country, owning a car is all but required. And we're paying for it—to the tune of $1.2 trillion. This is putting the financial well-being of millions of Americans at risk, and Maryland PIRG and our national network are calling for change.

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Blog Post | Public Health, Consumer Protection

How safe is our food? Not safe enough, says PIRG Consumer Watchdog team, and it's trending in the wrong direction

Unsafe food recalls in the U.S. are trending the wrong way. From 2013 to 2017, they rose 10 percent overall, and a whopping 83 percent for the most hazardous meat and poultry recalls.

> Keep Reading
Blog Post | Consumer Protection

1 Year After Equifax Data Breach, Here's Everything You Need To Know

One year after announcing the biggest data breach in history, Equifax still hasn’t been held accountable or provided the information and tools consumers need to protect themselves. Since Equifax won’t help protect consumers, Maryland PIRG is stepping in.

> Keep Reading
News Release | U.S. PIRG

Our statement on Vice President Kamala Harris' announced reforms to reduce the impact of medical debt on Americans’ finances.

News Release | U.S. PIRG

Our statement on the Securities and Exchange Commission's newly proposed rule that would require publicly traded companies to improve and standardize the information they disclose about their greenhouse gas emissions.

News Release | Maryland PIRG Foundation

Today, Maryland PIRG Foundation released a report highlighting the increased consolidation of farm equipment dealerships, reducing the options that farmers have for repair. 

Consumer Protection

GM heeds consumer groups' advocacy, commits to not sell used cars with safety issues

We commend General Motors for its new commitment not to sell used vehicles with unrepaired safety recall defects on its soon-to-be-launched used car platform, CarBravo.

 

Consumer Protection

Farmers want to fix their stuff. Tractor dealer consolidation is getting in the way.

John Deere, which controls 53% of the country’s large tractor market, has consolidated a huge percentage of its dealership locations into large chains — leading to costly repair bills for farmers and delays that can put their crops at risk.

 

Consumer Protection

Not First Class

Our report highlights how flier complaints have soared as airlines cancel flights, deny refunds, and ruin plans. Find out which airlines have the most complaints and what you can do.

 

Consumer Protection

Auto Loan Complaints Rise

A review of complaints to the Consumer Financial Protection Bureau’s (CFPB) Consumer Complaint Database reveals a sharp spike in consumer complaints about auto purchasing, leasing and finance since the beginning of the pandemic.

 
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