Consumer Protection

Consumer Financial Protection Bureau: By the numbers

By | Kathryn Lee
Digital Campaigner

The Consumer Financial Protection Bureau released a breakdown of their successes they’ve had in the short five-year period they’ve been established. We're very proud to have been a part of building it and defending it; we're also very proud of the many achievements the youthful CFPB has made to make the financial marketplace fairer for consumers.

News Release | Maryland PIRG | Consumer Protection

Yahoo Data Breach Presents Opportunity for Strong Response

A credit freeze is the only way to prevemt identity theft before it happens.  All other types of identity theft and fraud, at best, can only be detected after the fact. The services and steps that are most offered and recommended to consumers, like credit montiroty,  only detect identity theft or fraud but don’t stop it.

Wells Fargo CEO John Stumpf goes before the Senate Banking Committee Tuesday (9/20) to explain the recent $185 million in combined civil penalties by the CFPB and other regulators over a sales goals incentive scandal that led to employees opening some 2 million fake, secret accounts without the knowledge of customers. How will he respond to the growing public clamor for a clawback of bonuses paid his top retail executive Carrie Tolstedt, whose retirement with a $125 million golden parachute package had been announced earlier this summer? 

Wall Street Ramps Up Attacks on Wall Street Reform

By | Ed Mierzwinski
Consumer Program Director

On Friday, the House overwhelmingly approved a Wall Street-driven proposal to weaken oversight of private equity firms, taking a chunk out of the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act. But wait, there's so much more: On Tuesday the House Financial Services Committee takes up the so-called "Financial Choice Act," which eviscerates most of Dodd-Frank's key reforms, from stripping powers of the Financial Stability Oversight Council to repealing the Volcker Rule, which reins in risky betting practices that use depositors' money. As for the CFPB (which just this week issued its biggest fine to date, $100 million against Wells Fargo Bank for opening hundreds of thousands of fake and secret consumer accounts to meet sales goals), the proposal would defund and defang it and delay or stop its efforts to rein in unfair practices of payday lenders, debt collectors and banks. Many of the Financial Choice Act's provisions also pose threats as budget bill "riders."

News Release | Maryland PIRG Foundation and U.S. PIRG Education Fund | Consumer Protection

Report: Analysis of Payday Complaints Reveals Need for Stronger Federal Protections

Baltimore - Consumer complaints about payday loans to the Consumer Financial Protection Bureau (CFPB) show a critical need for strengthening the agency’s proposed rule to rein in payday loans and other high-cost lending, according to a report released today by the Maryland PIRG Foundation.

Report | Maryland PIRG Foundation | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

The CFPB is making a good public consumer complaint database better. In 2015, the CFPB added optional consumer narratives, or stories, to its public consumer complaint database, giving other consumers, researchers and even other firms a new way to help study complaint patterns. Now, it will give consumers a chance to “rate the company’s handling of his or her complaint on a one-to-five scale and provide a narrative description in support of the rating.”

This week, the Consumer Financial Protection Bureau turns five years old! As part of our efforts to tell more people about the CFPB, we're cross-posting this video blog and comments written by Zixta Q. Martinez of the CFPB (check out the infographic at the end, too!).

Letter: Protecting the FTC from Special Interest Attacks

While much of our work has been in defense of the Consumer Financial Protection Bureau (CFPB), we also support the efforts of the over-100 year old Federal Trade Commission. Recently, powerful special interests convinced the Energy and Commerce Committee to draft (and expect it to vote out soon, likely next week) legislation to severely weaken the FTC's ability to protect the public from identity theft and privacy invasions (including sloppy data security that leads to identity theft), deceptive health marketing claims by sellers of various dangerous or ineffective (or both) products and numerous other last-dollar and other frauds and schemes. We've joined over 30 leading groups in a letter opposing the so-called FTC Process and Transparency Reform Act of 2016 (HR 5510-Burgess (TX)).

Letter: Protecting the FTC from Special Interest Attacks

While much of our work has been in defense of the Consumer Financial Protection Bureau (CFPB), we also support the efforts of the over-100 year old Federal Trade Commission. Recently, powerful special interests convinced the Energy and Commerce Committee to draft (and expect it to vote out soon, likely next week) legislation to severely weaken the FTC's ability to protect the public from identity theft and privacy invasions (including sloppy data security that leads to identity theft), deceptive health marketing claims by sellers of various dangerous or ineffective (or both) products and numerous other last-dollar and other frauds and schemes. We've joined over 30 leading groups in a letter opposing the so-called FTC Process and Transparency Reform Act of 2016 (HR 5510-Burgess (TX)).

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