Consumer Protection

News Release | Maryland PIRG Foundation and U.S. PIRG Education Fund | Consumer Protection

Report: Analysis of Payday Complaints Reveals Need for Stronger Federal Protections

Baltimore - Consumer complaints about payday loans to the Consumer Financial Protection Bureau (CFPB) show a critical need for strengthening the agency’s proposed rule to rein in payday loans and other high-cost lending, according to a report released today by the Maryland PIRG Foundation.

Report | Maryland PIRG Foundation | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

The CFPB is making a good public consumer complaint database better. In 2015, the CFPB added optional consumer narratives, or stories, to its public consumer complaint database, giving other consumers, researchers and even other firms a new way to help study complaint patterns. Now, it will give consumers a chance to “rate the company’s handling of his or her complaint on a one-to-five scale and provide a narrative description in support of the rating.”

This week, the Consumer Financial Protection Bureau turns five years old! As part of our efforts to tell more people about the CFPB, we're cross-posting this video blog and comments written by Zixta Q. Martinez of the CFPB (check out the infographic at the end, too!).

Letter: Protecting the FTC from Special Interest Attacks

While much of our work has been in defense of the Consumer Financial Protection Bureau (CFPB), we also support the efforts of the over-100 year old Federal Trade Commission. Recently, powerful special interests convinced the Energy and Commerce Committee to draft (and expect it to vote out soon, likely next week) legislation to severely weaken the FTC's ability to protect the public from identity theft and privacy invasions (including sloppy data security that leads to identity theft), deceptive health marketing claims by sellers of various dangerous or ineffective (or both) products and numerous other last-dollar and other frauds and schemes. We've joined over 30 leading groups in a letter opposing the so-called FTC Process and Transparency Reform Act of 2016 (HR 5510-Burgess (TX)).

Letter: Protecting the FTC from Special Interest Attacks

While much of our work has been in defense of the Consumer Financial Protection Bureau (CFPB), we also support the efforts of the over-100 year old Federal Trade Commission. Recently, powerful special interests convinced the Energy and Commerce Committee to draft (and expect it to vote out soon, likely next week) legislation to severely weaken the FTC's ability to protect the public from identity theft and privacy invasions (including sloppy data security that leads to identity theft), deceptive health marketing claims by sellers of various dangerous or ineffective (or both) products and numerous other last-dollar and other frauds and schemes. We've joined over 30 leading groups in a letter opposing the so-called FTC Process and Transparency Reform Act of 2016 (HR 5510-Burgess (TX)).

Last month the House canceled floor consideration of the Financial Services and General Government Appropriations bill. FSGG is back on the floor today and tomorrow. We urge support of amendments to protect the Consumer Financial Protection Bureau (CFPB) but, since they won't pass, we urge a no vote on the bill. Here's an updated excerpt from my previous blog.

 

Maryland PIRG is disappointed with the overhaul of the Toxic Substances Control Act (TSCA), which passed Congress this month and was signed by the President last week. While the reforms improve some of the EPA’s authority to test and regulate chemicals, the law falls far short of keeping toxic chemicals out of the products we buy and use. In the aftermath of TSCA reforms, states can – and should – continue to play a vital role in protecting families from chemical exposure.

News Release | Maryland PIRG | Consumer Protection

‘Getting Personal with Chemicals’

 

Baltimore, MD – A survey released today by the Maryland Public Interest Research Group (PIRG) found toxic chemicals in shampoos, baby wipes, moisturizers, soaps, and other hygiene and beauty products, calling into question the safety screening mechanisms for chemical ingredients. The new guide covers chemical hazards in ten commonly used personal care products by major brands like Unilever and Proctor and Gamble.

Court Rejects PIRG-Opposed Swipe Fee Settlement With Visa/Mastercard

By | Ed Mierzwinski
Consumer Program Director

Today, a panel of the U.S. Court of Appeals for the Second Circuit threw out a preliminary $7.25 billion settlement between Visa and Mastercard and any merchant accepting credit cards (including U.S. PIRG), ruling that despite that seemingly massive payment for past practices that the settlement gave inadequate relief to merchants going forward, as it essentially immunized the networks for any future illegal conduct while providing mostly illusory benefits. Since we accept credit cards from our members, we, joined by Consumer Reports, had formally objected to the settlement as consumer advocates who also happen to be merchant class members (most merchant associations also objected).

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