Consumer Protection

News Release | Maryland PIRG | Public Health, Consumer Protection

MEDIA ADVISORY: Toy Safety Press Conference

News conferences in Baltimore and Annapolis to release Maryland PIRG’s 28h annual Trouble in Toyland report and list of dangerous toys.  The report finds that despite improvements from recent product reforms, there are still dangerous toys on store shelves that pose a safety hazard.  Maryland PIRG will also publicize an online toy safety quiz parents and others can use to learn more about how to avoid dangerous toys this holiday season.

Consumer Financial Protection Bureau is doing its job

Contrary to the claims in a Nov. 6 guest column, "Consumer protection bureau fails to protect," by Jeffrey H. Joseph, the CFPB is getting results for consumers and doing so in a transparent way. It's the first federal financial agency with just one job: protecting consumers, especially students, military families and senior citizens. A series of Maryland PIRG reports analyzing its public consumer complaint database shows that the bureau is "making markets work," just as Sen. Elizabeth Warren and other backers intended.

News Release | Maryland PIRG Foundation | Consumer Protection, Safe Energy

EmPOWER Maryland Saves Ratepayers $140m Annually

EmPOWER Maryland, the energy efficiency program passed in 2008, is saving Maryland ratepayers $140 million on electricity costs every year, according to a new report by Maryland PIRG.

Report | Maryland PIRG Foundation | Consumer Protection, Safe Energy

Stepping Up to Bigger Savings

Energy efficiency is one of the best investments Maryland can make in its electricity system. Energy efficiency saves money on energy, increases the reliability of the state’s electricity supply, and reduces harmful pollution from power plants. Recognizing these benefits, the state passed the EmPOWER Maryland Act in 2007, which directs utilities to cut per-capita energy use 15 percent below 2007 levels by 2015.

News Release | Maryland PIRG Foundation | Consumer Protection

New Report Identifies Most Troublesome Private Lenders to Students

Thousands of American students are using the Consumer Financial Protection Bureau’s (CFPB) public Consumer Complaints Database to settle disputes about private student loans.

Sallie Mae, the student lending giant, generated the most private student loan complaints nationally, and ranked first or tied for first in every single state. Student loan borrowers in the U.S. carry $24,803 on average in total student loan debt.

Private Loans, Public Complaints

This report is the second of several that will review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints in the private student loan sector with the aim of uncovering patterns in the problems consumers are experiencing with their student loans.

CFPB Report Shows Credit CARD Act Works

By | Ed Mierzwinski
Consumer Program Director

Last week, the CFPB released a report showing that the landmark PIRG-backed Credit CARD Act of 2009 is saving consumers billions of dollars by helping them avoid penalty fees and unfair interest rate increases. We joined CFPB director Richard Cordray and others in Chicago to discuss the report's findings.

News Release | Maryland PIRG Foundation | Consumer Protection, Financial Reform

New Report Identifies Banks Consumers Complain About Most

Thousands of Americans are using the Consumer Financial Protection Bureau’s public Consumer Complaints Database to settle disputes with their banks, according to a new report from the Maryland PIRG Foundation. The report highlights banks that generated the most complaints through their various banking services in each state.

Report | Maryland PIRG Foundation | Consumer Protection, Financial Reform

Big Banks, Big Complaints

This report is the first of several that will review complaints to the CFPB nationally and on a state-by-state basis. In this report we explore consumer complaints about bank accounts and services with the aim of uncovering patterns in the problems consumers are experiencing with their banks.

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