Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

Maryland PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, Maryland PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, Maryland PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection

Testimony on HB1270 to stop predatory lending | Emily Scarr

We strongly support HB1270 as an essential measure to stop predatory lenders from harming our state’s citizens by closing a loophole the lenders are using to bypass our usury cap.

> Keep Reading
Blog Post | Consumer Protection

CFPB Is On The Job Protecting Consumers | Ed Mierzwinski

While powerful special interests, Senators, the Chairman of the House Financial Services Committee and the White House call for dismantling the CFPB, firing its excellent director, or worse, CFPB continues to be an agency that is on the job, conducting business as usual to protect consumers. Its latest "Monthly Complaint Snapshot" is an open window into the many reasons we need a strong CFPB.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Court to Rehear CFPB’s Constitutionality

Statement by Mike Landis, Litigation Director at U.S. PIRG, about today’s decision by the D.C. Circuit Court of Appeals to rehear en banc the panel ruling against the CFPB’s independent leadership. 

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Unilever: Go Toxic-Free

On Valentine’s Day, consumer groups thank Unilever for great first step in disclosing fragrance ingredients and call on personal care giant to go toxic-free.

> Keep Reading
Blog Post | Consumer Protection

Testimony on HB212/SB270 Concerning Free Security Freezes for Victims of Data Breaches | Emily Scarr

Maryland PIRG is pleased to support HB212/SB270 to provide victims of security breaches with free access to credit report security freezes.

> Keep Reading

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News Release | U.S. PIRG | Consumer Protection

Court to Rehear CFPB’s Constitutionality

Statement by Mike Landis, Litigation Director at U.S. PIRG, about today’s decision by the D.C. Circuit Court of Appeals to rehear en banc the panel ruling against the CFPB’s independent leadership. 

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Unilever: Go Toxic-Free

On Valentine’s Day, consumer groups thank Unilever for great first step in disclosing fragrance ingredients and call on personal care giant to go toxic-free.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Executive Orders Threaten CFPB, Other Critical Wall Street Reforms

The President is expected to sign Executive Orders today designed to re-rig the financial system by dismantling critical Wall Street reforms, including to weaken the Consumer Financial Protection Bureau. Our statement in opposition is below.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

PIRG, Consumer Advocates Join Fight to Protect CFPB in Court

Today, U.S. PIRG, Americans for Financial Reform, The Leadership Conference on Civil and Human Rights, the Center for Responsible Lending, Self-Help Credit Union and Maeve Elise Brown, who chairs the CFPB Consumer Advisory Board, filed a motion with the DC Circuit, US Court of Appeals for leave to intervene in PHH vs. CFPB, a lawsuit challenging the CFPB's single-director structure. Today, Senator Sherrod Brown (OH) and Rep. Maxine Waters (CA), ranking members of the Senate Banking and House Financial Services Committees, also filed a similar motion. Earlier this week, 17 state Attorneys General filed a similar motion on behalf of their citizens. 

> Keep Reading
News Release | Consumer Protection

Yahoo Data Breach Presents Opportunity for Strong Response

Statement by Mike Litt at the U.S. PIRG Education Fund, on the latest announced Yahoo data breach.

> Keep Reading

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Convincing retailers to remove toxic chemicals from products

Maryland PIRG joined groups across the country to call on major retailers to address toxic chemicals in their supply chain. Thanks to our work, both Macy’s and Ashley Furniture announced they would stop using toxic flame retardants in their furniture. We also convinced Lowe’s and Home Depot to phase out phthalates from their flooring. 

> Keep Reading

30 years of toy safety

For the past thirty years, our sister organization U.S. PIRG Education Fund has taken a close look at the safety of toys sold in stores. Their reports have led to more than 150 regulatory actions. In November 2015, they released our 30th annual Trouble in Toyland report.

> Keep Reading

Reining in Wall Street

On July 15, the U.S. Senate passed the Wall Street Reform and Consumer Protection Act by a count of 60 to 39.

> Keep Reading

BPA Ban

In 2010, Maryland became the 4th state in the nation to phase out the toxic chemcial CPA from baby bottles and sippy cups.

> Keep Reading

Ending Credit card abuses

Many abusive credit card practices, such as repeated over-the-limit fees and universal default are outlawed thanks to a 2010 federal law backed by Maryland PIRG.

> Keep Reading

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Report | Maryland PIRG Foundation and Frontier Group | Consumer Protection

Big Banks, Big Overdraft Fees

American consumers should look to the Consumer Financial Protection Bureau (CFPB), which has already enforced overdraft regulations and returned millions of dollars to consumers, to take new action to prevent unfair overdraft fees.

> Keep Reading
Report | Maryland PIRG Foundation | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

> Keep Reading

Letter: Protecting the FTC from Special Interest Attacks

While much of our work has been in defense of the Consumer Financial Protection Bureau (CFPB), we also support the efforts of the over-100 year old Federal Trade Commission.

> Keep Reading
Report | Maryland PIRG Foundation | Public Health, Consumer Protection

2015: Potentially Hazardous Toy List

This year's list of potentially dangerous toys.

> Keep Reading
Report | Maryland PIRG Foundation | Consumer Protection

Why You Should Get Security Freezes Before Your Information is Stolen

A never ending stream of news reports about data breaches – including T-Mobile, Target Corporation, the IRS, numerous Blue Cross Blue Shield and other health plans, the University of Maryland, and the U.S. Office of Personnel Management (OPM) - is a constant reminder that we're at risk of a data breach and therefore, identity theft.

> Keep Reading

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Blog Post | Consumer Protection

Testimony on HB1270 to stop predatory lending | Emily Scarr

We strongly support HB1270 as an essential measure to stop predatory lenders from harming our state’s citizens by closing a loophole the lenders are using to bypass our usury cap.

> Keep Reading
Blog Post | Consumer Protection

CFPB Is On The Job Protecting Consumers | Ed Mierzwinski

While powerful special interests, Senators, the Chairman of the House Financial Services Committee and the White House call for dismantling the CFPB, firing its excellent director, or worse, CFPB continues to be an agency that is on the job, conducting business as usual to protect consumers. Its latest "Monthly Complaint Snapshot" is an open window into the many reasons we need a strong CFPB.

> Keep Reading
Blog Post | Consumer Protection

Testimony on HB212/SB270 Concerning Free Security Freezes for Victims of Data Breaches | Emily Scarr

Maryland PIRG is pleased to support HB212/SB270 to provide victims of security breaches with free access to credit report security freezes.

> Keep Reading
Blog Post | Consumer Protection

This week, CFPB Sues TCF Bank for overdraft schemes and loan servicer Navient for "failing" students | Ed Mierzwinski

Despite an escalation of threats to exterminate the Consumer FInancial Protection Bureau, CFPB continues to protect consumers well. This week it sued TCF Bank over deceptive overdraft marketing schemes and it sued Navient, the student loan servicer and Sallie Mae spinoff, for "failing" students at every step of the repayment process. The TCF complaint notes that its CEO brazenly named his boat "Overdraft."

> Keep Reading
Blog Post | Consumer Protection

CFPB Report Finds 1 In 4 Consumers Feel "Threatened" By Debt Collector Tactics | Ed Mierzwinski

We joined Consumer Financial Protection Bureau Director Richard Cordray and Washington, DC Attorney General Karl Racine for release of new CFPB data on debt collector abuses. Fully 1 in 4 consumers feel "threatened" by abusive, possibly illegal, debt collector tactics. The release also included an emphasis on problems with the "debt buyer" industry, comprised of firms that buy older, uncollected debt for as little as less than a penny on the dollar.

> Keep Reading

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