Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

Maryland PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, Maryland PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, Maryland PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection

U.S. PIRG EDUCATION FUND FILES AMICUS BRIEF IN THE U.S. SUPREME COURT SUPPORTING STATES IN ANTITRUST LITIGATION AGAINST AMERICAN EXPRESS | Emily Scarr

Last month, the states of Ohio, Connecticut, Idaho, Illinois, Iowa, Maryland, Michigan, Montana, Rhode Island, Utah, and Vermont asked the U.S. Supreme Court to review a Second Circuit judgment that allows American Express to prohibit merchants from encouraging customers to use lower-priced payment options. 

> Keep Reading
News Release | Maryland PIRG | Consumer Protection, Financial Reform

Maryland PIRG Statement On Passage of the Wrong Choice Act By U.S. House

What could possibly go wrong if Wall Street banks and predatory payday lenders are allowed to run amok again?

> Keep Reading
Blog Post | Public Health, Consumer Protection

#KickTheCan: BPA still found in many grocery stores’ canned foods | Dev Gowda

We’re all told to watch out for BPA in drinking bottles and baby products. But how about BPA in the cans that contain our food? A recent study by Center for Environmental Health (CEH) reveals that the toxic chemical BPA is readily found in canned foods. BPAs are often used in the liners of canned food to keep the aluminum from interacting with the food.

> Keep Reading

L'Oréal: Pledge to Be Toxic-Free

Today, Maryland PIRG, Campaign for Safe Cosmetics (a project of Breast Cancer Prevention Partners (BCPP)), and Safer Chemicals Healthy Families delivered more than 150,000 petition signatures calling on the multinational cosmetic giant L’Oréal USA to eliminate cancer causing chemicals and to disclose its secret “fragrance” chemicals. 

> Keep Reading
Blog Post | Public Health, Antibiotics, Consumer Protection

We have a lot to celebrate | Emily Scarr

This week marks the end of Maryland’s legislative session – and we have a lot to celebrate!

> Keep Reading

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News Release | Maryland PIRG | Consumer Protection, Financial Reform

Maryland PIRG Statement On Passage of the Wrong Choice Act By U.S. House

What could possibly go wrong if Wall Street banks and predatory payday lenders are allowed to run amok again?

> Keep Reading

L'Oréal: Pledge to Be Toxic-Free

Today, Maryland PIRG, Campaign for Safe Cosmetics (a project of Breast Cancer Prevention Partners (BCPP)), and Safer Chemicals Healthy Families delivered more than 150,000 petition signatures calling on the multinational cosmetic giant L’Oréal USA to eliminate cancer causing chemicals and to disclose its secret “fragrance” chemicals. 

> Keep Reading
News Release | Maryland PIRG Foundation | Consumer Protection

New report from leading consumer group shows millions are victims of aggressive tactics from medical debt collectors

Washington, DC - A leading consumer group, Maryland PIRG, released the ninth in a series of reports that review complaints to the Consumer Financial Protection Bureau (CFPB). The latest report explores consumer complaints about medical debt, a major source of problems for consumers, since medical debt items on credit reports are often wrong or about the wrong consumer. The report also demonstrates the need to defend the CFPB from partisan and special interest attacks.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Court to Rehear CFPB’s Constitutionality

Statement by Mike Landis, Litigation Director at U.S. PIRG, about today’s decision by the D.C. Circuit Court of Appeals to rehear en banc the panel ruling against the CFPB’s independent leadership. 

> Keep Reading
News Release | Consumer Protection

Unilever: Go Toxic-Free

On Valentine’s Day, consumer groups thank Unilever for great first step in disclosing fragrance ingredients and call on personal care giant to go toxic-free.

> Keep Reading

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Convincing retailers to remove toxic chemicals from products

Maryland PIRG joined groups across the country to call on major retailers to address toxic chemicals in their supply chain. Thanks to our work, both Macy’s and Ashley Furniture announced they would stop using toxic flame retardants in their furniture. We also convinced Lowe’s and Home Depot to phase out phthalates from their flooring. 

> Keep Reading

30 years of toy safety

For the past thirty years, our sister organization U.S. PIRG Education Fund has taken a close look at the safety of toys sold in stores. Their reports have led to more than 150 regulatory actions. In November 2015, they released our 30th annual Trouble in Toyland report.

> Keep Reading

Reining in Wall Street

On July 15, the U.S. Senate passed the Wall Street Reform and Consumer Protection Act by a count of 60 to 39.

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BPA Ban

In 2010, Maryland became the 4th state in the nation to phase out the toxic chemcial CPA from baby bottles and sippy cups.

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Ending Credit card abuses

Many abusive credit card practices, such as repeated over-the-limit fees and universal default are outlawed thanks to a 2010 federal law backed by Maryland PIRG.

> Keep Reading

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Report | Maryland PIRG Foundation | Consumer Protection

Medical Debt Malpractice

Medical debt collectors often employ aggressive tactics and attempt to collect debt from the wrong customers – putting consumers' credit records at risk. Medical debt accounts for more than half of all collection items that appear on consumer credit reports. A review of 17,701 medical debt collection complaints submitted to the Consumer Financial Protection Bureau (CFPB) shows that problems with medical debt collection are widespread and harm Americans across the country.

> Keep Reading
Report | Maryland PIRG Foundation and Frontier Group | Consumer Protection

Big Banks, Big Overdraft Fees

American consumers should look to the Consumer Financial Protection Bureau (CFPB), which has already enforced overdraft regulations and returned millions of dollars to consumers, to take new action to prevent unfair overdraft fees.

> Keep Reading
Report | Maryland PIRG Foundation | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

> Keep Reading

Letter: Protecting the FTC from Special Interest Attacks

While much of our work has been in defense of the Consumer Financial Protection Bureau (CFPB), we also support the efforts of the over-100 year old Federal Trade Commission.

> Keep Reading
Report | Maryland PIRG Foundation | Public Health, Consumer Protection

2015: Potentially Hazardous Toy List

This year's list of potentially dangerous toys.

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Blog Post | Consumer Protection

U.S. PIRG EDUCATION FUND FILES AMICUS BRIEF IN THE U.S. SUPREME COURT SUPPORTING STATES IN ANTITRUST LITIGATION AGAINST AMERICAN EXPRESS | Emily Scarr

Last month, the states of Ohio, Connecticut, Idaho, Illinois, Iowa, Maryland, Michigan, Montana, Rhode Island, Utah, and Vermont asked the U.S. Supreme Court to review a Second Circuit judgment that allows American Express to prohibit merchants from encouraging customers to use lower-priced payment options. 

> Keep Reading
Blog Post | Public Health, Consumer Protection

#KickTheCan: BPA still found in many grocery stores’ canned foods | Dev Gowda

We’re all told to watch out for BPA in drinking bottles and baby products. But how about BPA in the cans that contain our food? A recent study by Center for Environmental Health (CEH) reveals that the toxic chemical BPA is readily found in canned foods. BPAs are often used in the liners of canned food to keep the aluminum from interacting with the food.

> Keep Reading
Blog Post | Public Health, Antibiotics, Consumer Protection

We have a lot to celebrate | Emily Scarr

This week marks the end of Maryland’s legislative session – and we have a lot to celebrate!

> Keep Reading
Blog Post | Consumer Protection

Will the Maryland Senate restore internet privacy protections? | Emily Scarr

As you may have heard, Congress recently rolled back consumer privacy protections for internet activity. With less than a week left in the legislative session, the Maryland Senate is considering a bill, SB1200, to restore those protections and protect Marylander consumers.

> Keep Reading
Blog Post | Consumer Protection

Testimony on HB1270 to stop predatory lending | Emily Scarr

We strongly support HB1270 as an essential measure to stop predatory lenders from harming our state’s citizens by closing a loophole the lenders are using to bypass our usury cap.

> Keep Reading

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